Refund Policy

Effective Date: 2/1/25

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Last Updated: 2/28/25

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At Collaborative by Nature, we strive to provide high-quality services and products. This Refund Policy outlines the conditions under which refunds are issued for physical products and services.

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By making a purchase on or through www.Collaborativebynature.com, you acknowledge and agree to the following refund terms.

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1. Refunds for Physical Products

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If you purchase a physical item, you have 14 days from the date you receive the product to initiate a return.

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A. Return Conditions

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To be eligible for a full refund:

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    •    The product must be returned in its original condition and packaging.

    •    The return must be initiated within 14 days of receipt.

    •    You are responsible for return shipping costs unless the product is defective or incorrect.

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B. Refund Process

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    1.    Contact us at collaborativebynature@gmail.com to initiate a return.

    2.    Ship the product back to us at the provided address.

    3.    Once we receive and inspect the product, a full refund will be issued to your original payment method.

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We reserve the right to deny refunds if the item is not returned in its original condition.

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2. Refunds for Services & Sessions

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A. Completed Services Are Non-Refundable

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We do not offer refunds for completed services, including but not limited to:

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    •    Reiki Distance Healing Sessions

    •    Tarot Readings

    •    Spiritual Coaching

    •    Energy Healing and Consultations

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Due to the nature of these services, all sales are final once the session has been completed.

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B. Cancellations & Rescheduling

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If you need to cancel or reschedule a service, you must do so at least 24-48 hours prior to your appointment to be eligible for a refund.

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If you cancel less than 24 hours before your appointment, no refund will be issued.

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C. No Refunds for Intuitive Insights or Reports

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All insights, reports, and spiritual guidance provided through our services are subject to personal interpretation. Refunds will not be issued simply because a customer disagrees with or dislikes the information received. 
 

3. No Refunds for Services Purchased as “Products”

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If a service is listed as a “product” in our shop and purchased as such, the purchase will still be treated as a service. No refunds will be given for services purchased in this manner.

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4. Chargebacks & Fraudulent Disputes

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Filing a chargeback for a completed service is considered fraud. If a chargeback is filed against a completed session, we will provide proof of service and dispute the claim. We reserve the right to ban future transactions from customers who initiate fraudulent chargebacks.

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5. Changes to This Refund Policy

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We reserve the right to update this policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

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6. Contact Us

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For any refund inquiries, please contact us at:

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Collaborative by Nature 

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Email: collaborativebynature@gmail.com

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